Returns & Exchanges
At TRASKA, we stand behind our craftsmanship and want you to be completely satisfied with your timepiece. We offer a 14-day return and exchange window for all watches in original, unworn condition with all protective plastics intact.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery to receive your Return Merchandise Authorization (RMA) and a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your watch in its original presentation box, ensuring all links, manuals, and warranty cards are included to avoid restocking fees.
- 3.Ship the Item
Affix the provided shipping label to the exterior of the box and drop it off at any authorized courier location, ensuring the package is scanned.
- 4.Inspection and Refund
Once our watchmakers verify the timepiece's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.